People who live outside North America are shocked that we are shackled to our mobile service provider since phones bought through them are locked to that provider. Roaming charges with most providers are prohibitively expensive, and I’d really like to just get a local pay-as-you-go SIM card when I’m travelling so that I can use the phone cost effectively.
There’s all sorts of ways to get your phone unlocked (like those kiosks in the shopping malls), before my recent trip to Europe, I thought that I’d try the legal way: by asking Rogers to do it for me. Here’s what they said:
In your recent email, you have informed us that you would like to have your Blackberry unlocked for international use.
Unfortunately we are unable to unlock Rogers Wireless phones at any cost. If you try to unlock your phone through a third party your warranty will be voided and there is no guarantee the phone will work thereafter. Rogers offers roaming while outside of Canada to all of their wireless customers who have a compatible GSM phone with either or both the frequencies of 900/1800MHz (850/1900MHZ while within North America). You may review the charges associated with your account while roaming at www.rogers.com/roaming.
We do apologize for any inconvenience this may have caused you and thank you for choosing Rogers.
“Your warranty will be voided?” “There is no guarantee the phone will work thereafter?” As far as I know, they phone unlocking procedure consists of entering an unlock code using a standard option in my Blackberry; how could this possibly render my warranty void or my phone unworkable? Is this just another telco scam to make as much money as possible off me?